Shipping and Returns
HOW CAN I CHANGE MY ORDER?
Typically, we are unable to edit your order once your order has been processed. You may expect a shipping confirmation email within the next 24 hours! Be sure to check your junk/spam mail as it may have ended there as well.
If your order has been processed and you wish to return it, please ensure it is unopened/used and contact our team: firstname.lastname@example.org
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Standard Delivery: 3-14 days, flat rate of $9 or free for orders over $50.
Express Delivery: 2+ days, $12.95 metro, $19.95 rural. Express Post service will continue to be our fastest postal delivery option for customers. Australia Post will continue to prioritise these deliveries but has removed the Express Post guarantee for the time being.
Bulky Goods: 3-14 days, rates calculated at checkout. More information below.
Click and Collect: Skip the shipping rates and pick up online orders from our warehouse at 498 Bridge Rd, Richmond, Victoria, 3121. Orders are usually ready within 2-4 business hours of placing and can be collected Monday-Friday between the hours of 9am-5pm. You will be notified via email when your order is ready for collection.
HOW DO I TRACK MY ORDER?
You will receive an email with your tracking information once your order has been processed. You can track the progress of your order by following the prompts from this confirmation email. If you are unable to locate your consignment number, or if you have any questions about your shipped order please email us at email@example.com and our team of editors will assist you with your enquiry.
DO YOU SHIP OUTSIDE AUSTRALIA?
Not at this time. Know this: We’re working to take MARKED! all over the world, so check back for updates. For any whole opportunities please email: firstname.lastname@example.org